If you receive a a ‘No user found’ error when trying to log into the member portal, please follow the below steps:
- Take a screenshot of the error and all the information you entered when trying to log in to the member portal.
- Send the screenshot and error details to mbasmanila@marinebenefits.no for additional verification.
- The team will look into the issue and you will receive a response directly from Marine Benefits with more information.