Re:fresh provides shipping companies with a strong, evidence‑based foundation for building effective health and wellbeing programmes. By combining physical, psychological, and social health indicators with industry benchmarking, Re:fresh enables organisations to move from broad ambitions to targeted, measurable action.
Company‑specific Re:fresh reports identify where wellbeing risks are most pronounced, such as fatigue, stress, elevated BMI, loneliness, or low engagement, while industry benchmarks help
distinguish wider maritime challenges from company‑specific issues. This allows organisations to focus their efforts where they will have the greatest impact.
Rather than addressing multiple issues at once, Re:fresh data supports prioritising two to three key risk areas, for example sleep and fatigue, physical health, or psychosocial working conditions. These insights can be translated into practical measures such as improved work–rest arrangements, initiatives that support healthy weight and physical activity, strengthened leadership practices, and actions that foster trust, inclusion, and psychological safety onboard.
Re:fresh also supports embedding wellbeing into daily operations. By integrating findings into policies, leadership routines, and onboard practices, and by appointing a designated wellness officer or wellbeing lead, companies can ensure accountability and continuity across the fleet.
Because Re:fresh is repeated over time, organisations can monitor trends, evaluate the effectiveness of interventions, and adjust their approach based on evidence. This transforms health and wellbeing from a one‑off initiative into an ongoing risk management and improvement process.
Used strategically, Re:fresh helps companies improve safety, strengthen retention, reduce health‑related risks and costs, and demonstrate clear alignment with the Maritime Labour Convention and ESG expectations, benefiting both seafarers and the business.
Marine Benefits clients also receive company‑specific reports, called G+ reports, which are based on anonymised claims data. These reports highlight key health trends within each client’s workforce such as top illnesses related to vistis and cost, without identifying individual seafarers.
When viewed alongside Re:fresh findings, these claims insights add a valuable preventative dimension, helping clients connect health outcomes with the physical, mental, and social factors that influence them. Together, this enables more proactive and targeted action to support crew wellbeing and reduce health‑related risk over time. We have seen that clients using both claims insights and Re:fresh are better able to track progress year on year, with improvements reflected in Re:fresh reports.
Rebecca Mejia
Public Health Manager
Marine Benefits